Information questions
Frequently Asked Questions
What products do you sell?
We specialize in durable, stylish, and convenient water bottles designed for everyday hydration, travel, workouts, and more.
How long does shipping take?
Typical delivery times:
Processing: 1–3 business days
Shipping: 5–12 business days
Once your order ships, you will receive a tracking number via email.
Do you ship internationally?
Yes! We ship to many countries. Shipping times and costs vary depending on destination.
How do I track my order?
You’ll receive a tracking link once the order ships.
If you don’t see it, check your spam/junk folder or contact us.
What if my water bottle arrives damaged or defective?
If your item arrives damaged, faulty, or incorrect:
Contact us within 7 days of delivery
Provide photos or videos of the issue
Include your order number
We will offer a free replacement or a full refund.
Information about us
CONTACT US FOR ANY QUESTIONS
- EIN No. 92-3263775
- Business Name: BrigAgency LLC
- Address: 2407 Yreka Ave, Sacramento, 95822, CA
- Phone: +1 (916) 471-8933
- E-mail: info@brigagency.cfd